Skills for Care Learning

This eLearning module introduces you to what outstanding care looks like and how best to demonstrate it. With examples shaped around the Care Quality Commission’s (CQC) Single Assessment Framework, you will learn what sets Outstanding rated services apart and how to impress inspectors. We’ll take a look at what it takes to go above and beyond expectations, how to place your organisation at the forefront of the highest standards of care, and the types of evidence required. You will have the opportunity to regularly test your knowledge, reflect on key points and consider practical ways to embed this learning into your own service. The eLearning presents information to read, watch, listen and download to support your own learning. All filmed examples include professional actors but are based on interviews and insight from regulated adult social care providers.   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Welcome to this module focused on leading and managing in adult social care The responsibilities of leaders and managers in adult social care can not be underestimated. You need a range of skills, knowledge and qualities to be successful, and you need the ability to draw off these at different times in different situations. You also need to keep an eye on what is happening locally and nationally that will affect your service, and be able to respond, adapt and evolve. In this module, you’ll start to explore some of those abilities and plan your next steps to leading and managing good and outstanding adult social care services. The module is aligned to Standard 1 of the Manager Induction Standards and will cover the following 4 topics: Leadership and management Leading a vision The adult social care marketplace Integrated approach to care. 100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Welcome to this module focused on supporting and developing your team This module is part of a suite of modules that support the development of new managers which are aligned to the Manager Induction Standards.  It will provide you with an introduction to key topic areas to peak your interest and direct you to where you can start to learn more and to continue your development. You will hear from other experienced managers, learn about best practice and have time to reflect on your own behaviours.   The module is aligned to part of Standard 2 of the Manager Induction Standards and will cover the following topics: Team leadership and management Recruitment Team learning and development Supervision and supporting performance   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Welcome to this module focused on regulation and governance Governance can be defined as a collection of systems and processes concerned with ensuring the overall direction, effectiveness, supervision and accountability of an organisation or service. Within adult social care, good governance is paramount due to the nature of the work completed and the impact your management can have on people’s lives. Good governance means that accountability is recognised and accepted. It means that lessons are really learned and that there’s honesty and openness in seeing the best possible outcomes for people. There’s an expectation that you’ll take appropriate action to address failings, as well as exploring and improving the situation that allowed any failings to occur. The module is aligned to Standard 3 of the Manager Induction Standards and will cover the following topics: Regulation in adult social care The role of the Care Quality Commission (CQC) in adult social care   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Welcome to this module focused on effective communication One of the key skills for leaders and managers, particularly in social care, is communication. Every day needs to start and end with good communication to ensure that information is passed on accurately to the right people. It’s the role of the manager to set the tone for good communication across their service.​ In this module, you’ll start to explore some of the skills you need to be a good communicator, consider how to manage information safely and securely, and plan your next steps in providing good and outstanding adult social care services.​ The module is aligned to Standard 4 of the Manager Induction Standards and will cover the following 2 topics:​ Effective communication​ Handling information   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more

Welcome to this module focused on partnership working As a manager in social care, it is important for you to build internal and external partnerships to support your work and the individuals in your workplace. Having a strong network of connections gives you plenty of opportunities to share and receive expertise, ideas and resources.  Working closely with partners helps you and others to continuously learn and grow, so that people using care services receive the best level of support. In this module, you’ll start to explore some of those relationships and plan your next steps in providing good and outstanding adult social care services. The module is aligned to Standard 5 of the Manager Induction Standards and will cover the following 2 topics: Relationships and partnerships Co-production   100% of the cost of these modules can be reimbursed via the Adult Social Care Learning and Development Support Scheme (LDSS). Read more